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Privacy Policy

Privacy Policy

1.General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any information that can be used to personally identify you. For more detailed information on data protection, please refer to our privacy policy listed below this text.

Data Collection on This Website
Who is responsible for the data collection on this website?

The data processing on this website is carried out by the website operator. You can find the contact details of the operator in the section "Information on the responsible entity" in this privacy policy.

How do we collect your data?

Your data is collected in part by you providing it to us. For example, this may involve data that you enter into a contact form.

Other data is automatically or with your consent collected by our IT systems when you visit the website. These are primarily technical data (e.g., internet browser, operating system, or time of the page view). This data is collected automatically as soon as you enter this website.

How do we use your data?

Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to obtain information free of charge about the origin, recipients, and purpose of your stored personal data at any time. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can withdraw this consent at any time for the future. Additionally, under certain circumstances, you have the right to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the responsible supervisory authority.

You can contact us at any time for further questions regarding data protection.

Analysis Tools and Third-Party Tools

When visiting this website, your browsing behavior may be statistically evaluated. This is primarily done using analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

2. General Information and Mandatory Information
Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations as well as this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains which data we collect and how we use it. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g., communication via email) can have security vulnerabilities. Complete protection of data from third-party access is not possible.

Information on the Responsible Entity
The responsible entity for the data processing on this website is:
bioculture GmbH
Postal address:
Brecherspitzstraße 8
81541 Munich

Phone: 089/420 440-60
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

The responsible entity is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration
Unless a more specific storage duration is stated within this privacy policy, your personal data will remain with us until the purpose of the data processing no longer applies. If you submit a legitimate deletion request or withdraw consent for data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in such cases, the data will be deleted once these reasons no longer apply.

General Information on the Legal Basis for Data Processing on This Website
If you have consented to the data processing, we process your personal data based on Article 6(1)(a) GDPR or Article 9(2)(a) GDPR, if special categories of data are processed according to Article 9(1) GDPR. In the case of express consent to the transfer of personal data to third countries, data processing also takes place on the basis of Article 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), data processing also takes place based on § 25(1) TTDSG. Consent can be withdrawn at any time.

If your data is required for the fulfillment of a contract or for the execution of pre-contractual measures, we process your data based on Article 6(1)(b) GDPR. We also process your data if it is necessary for the fulfillment of a legal obligation based on Article 6(1)(c) GDPR. Data processing may also occur based on our legitimate interest pursuant to Article 6(1)(f) GDPR. The relevant legal basis for data processing in each case is provided in the following sections of this privacy policy.

Note on Data Transfer to the USA and Other Third Countries
We use tools from companies based in the USA or other third countries with inadequate data protection laws. When these tools are active, your personal data may be transferred to and processed in these third countries. We point out that in these countries, a level of data protection comparable to that in the EU cannot be guaranteed. For example, US companies are required to release personal data to security agencies without the possibility for you as the data subject to take legal action. Therefore, it cannot be ruled out that US authorities (e.g., intelligence agencies) may process, evaluate, and permanently store your data located on US servers for surveillance purposes. We have no influence on these processing activities.

Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The legality of the data processing carried out up to the withdrawal remains unaffected by the withdrawal.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Article 21 GDPR)
If data processing is carried out based on Article 6(1)(e) or (f) GDPR, you have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data. This also applies to profiling based on these provisions. The respective legal basis for processing can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims (objection under Article 21(1) GDPR).

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for such marketing purposes, which also includes profiling, insofar as it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection under Article 21(2) GDPR).

Right to Lodge a Complaint with the Responsible Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, place of work, or place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedy.

Right to Data Portability
You have the right to receive the data we process based on your consent or in the performance of a contract in a structured, commonly used, and machine-readable format and to transmit it to another controller. If you request the direct transmission of data to another controller, this will only be done to the extent technically feasible.

Access, Deletion, and Correction
You have the right, under the applicable legal provisions, to request information free of charge about your stored personal data, its origin, recipients, and the purpose of the data processing, and, if applicable, the right to have it corrected or deleted. You can contact us at any time for this purpose or for further questions regarding personal data.

Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restrict processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.

  • If the processing of your personal data was unlawful, you may request the restriction of data processing instead of deletion.

  • If we no longer need your personal data but you require it for the assertion, exercise, or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.

  • If you have lodged an objection under Article 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it is not yet clear whose interests outweigh, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent or for the assertion, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for important public interests of the European Union or a member state.

SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and by the lock symbol in your browser bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

3. Data Collection on This Website

Cookies

Our website uses so-called "cookies." Cookies are small data packages that do not harm your device. They are either temporarily stored for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after you leave the site, while permanent cookies remain on your device until you delete them or they are automatically deleted by your web browser.

Cookies can originate from us (first-party cookies) or from third parties (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies serve various purposes. Many cookies are technically necessary because certain website functions would not work without them (e.g., shopping cart functions or displaying videos). Other cookies may be used for analyzing user behavior or for advertising purposes.

Cookies that are required for conducting electronic communication processes, providing specific features that you have requested (e.g., for the shopping cart function), or for optimizing the website (e.g., cookies for measuring web traffic) are stored based on Article 6(1)(f) GDPR, unless another legal basis is provided. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent has been requested for storing cookies and similar recognition technologies, processing is carried out exclusively based on this consent (Article 6(1)(a) GDPR and § 25(1) TTDSG); consent can be withdrawn at any time.

You can configure your browser to notify you when cookies are set, allow cookies only in individual cases, exclude the acceptance of cookies in specific cases or generally, and activate automatic deletion of cookies when the browser is closed. Disabling cookies may limit the functionality of this website.

The cookies and services used on this website can be found in this privacy policy.

You can delete individual cookies or the entire cookie inventory. Additionally, you will find information and instructions on how to delete these cookies or block their storage in advance. Depending on the browser provider, you can find the necessary information via the following links:

Contact Form

If you send us inquiries via the contact form, the information provided in the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not share this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR, if your inquiry is related to the fulfillment of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively processing the inquiries directed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if this was requested; consent can be withdrawn at any time.

The data you enter in the contact form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed). Mandatory statutory provisions, particularly retention periods, remain unaffected.

Inquiries via Email, Phone, or Fax

If you contact us via email, phone, or fax, your inquiry, including all personal data resulting from it (name, inquiry), will be stored and processed by us for the purpose of handling your concern. We will not share this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR, if your inquiry is related to the fulfillment of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively processing the inquiries directed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if this was requested; consent can be withdrawn at any time.

The data you send to us through inquiries via email, phone, or fax will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g., after the handling of your concern). Mandatory statutory provisions, particularly retention periods, remain unaffected.

4. Analysis Tools and Advertising

Google Ads

The website operator uses Google Ads, an online advertising program by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads allows us to display advertisements in the Google search engine or on third-party websites when users enter certain search terms in Google (keyword targeting). Additionally, targeted ads can be displayed based on user data available to Google (e.g., location data and interests) (audience targeting). We, as the website operator, can quantitatively analyze this data, for example, by analyzing which search terms led to the display of our ads and how many ads resulted in clicks.

The use of this service is based on your consent under Art. 6(1)(a) GDPR and § 25(1) TTDSG. You can withdraw this consent at any time.

The data transfer to the USA is based on the standard contractual clauses of the European Commission. Further details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.

Google Ads Remarketing

This website uses the functions of Google Ads Remarketing. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

With Google Ads Remarketing, we can associate individuals who interact with our online offering with specific target groups, in order to subsequently show them interest-based ads within the Google advertising network (remarketing or retargeting).

Moreover, the audiences created with Google Ads Remarketing can be linked with Google's cross-device features. In this way, interest-based, personalized ads, which are tailored to your previous usage and browsing behavior on one device (e.g., smartphone), can also be displayed on another of your devices (e.g., tablet or PC).

If you have a Google account, you can object to personalized ads via the following link: https://www.google.com/settings/ads/onweb/.

The use of this service is based on your consent under Art. 6(1)(a) GDPR and § 25(1) TTDSG. You can withdraw this consent at any time.

Further information and the privacy policy can be found in Google's privacy policy at: https://policies.google.com/technologies/ads?hl=de.

Use of Google Analytics

We use Google Analytics to analyze the use of our website. The data collected is used to optimize our website and advertising measures.

Google Analytics is a web analytics service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, United States). Google processes the data regarding website usage on our behalf and is contractually obligated to take measures to ensure the confidentiality of the processed data.

During your visit to the website, the following data is recorded, among other things:

  • Pages visited

  • Your behavior on the pages (e.g., clicks, scrolling behavior, and time spent)

  • Your approximate location (country and city)

  • Your IP address (in abbreviated form, so that no unique assignment is possible)

  • Technical information such as browser, internet provider, device, and screen resolution

  • The source of your visit (i.e., which website or ad you came from)

Third-Country Transfer and Guarantee:
The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. There is no adequacy decision by the European Commission for the USA. We have entered into standard contractual clauses with Google LLC.

5. Plugins and Tools

YouTube

This website integrates videos from YouTube, operated by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our web pages where YouTube videos are embedded, a connection is established with YouTube's servers. The YouTube server is informed about which of our pages you have visited.

Additionally, YouTube may store various cookies on your device or use similar technologies for recognition (e.g., device fingerprinting). This allows YouTube to gather information about visitors to this website. This information is used to collect video statistics, improve user experience, and prevent fraudulent activities.

If you are logged into your YouTube account, YouTube may link your browsing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of presenting our online offerings attractively. This constitutes a legitimate interest under Art. 6(1)(f) GDPR. If consent has been requested, processing occurs solely based on Art. 6(1)(a) GDPR and § 25(1) TTDSG, provided that the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the scope of the TTDSG. You can withdraw your consent at any time.

For more information on how YouTube handles user data, please see YouTube's privacy policy: https://policies.google.com/privacy?hl=de.

OpenStreetMap

We use the OpenStreetMap (OSM) mapping service.

We integrate OpenStreetMap via our own (tile) server. Therefore, when accessing the map material, no connection to third-party servers is made.

The use of OpenStreetMap is in the interest of displaying our online offerings in an appealing manner and helping users find the locations listed on the website. This constitutes a legitimate interest under Art. 6(1)(f) GDPR. If consent has been requested, processing occurs solely based on Art. 6(1)(a) GDPR and § 25(1) TTDSG, provided that the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the scope of the TTDSG. You can withdraw your consent at any time.

Google reCAPTCHA

We use "Google reCAPTCHA" (reCAPTCHA) on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to determine whether the data input on this website (e.g., in a contact form) is made by a human or an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various features. This analysis starts automatically as soon as the website visitor enters the website. To perform this analysis, reCAPTCHA evaluates various information (e.g., IP address, time spent on the website, or mouse movements made by the user). The data collected in the analysis is transmitted to Google.

The reCAPTCHA analysis runs completely in the background. Website visitors are not informed that an analysis is taking place.

The storage and analysis of the data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its online offerings from abusive automated surveillance and spam. If consent has been requested, processing occurs solely based on Art. 6(1)(a) GDPR and § 25(1) TTDSG, provided that the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the scope of the TTDSG. You can withdraw your consent at any time.

For more information on Google reCAPTCHA, please refer to Google’s privacy policy and terms of use: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

 

6. eCommerce and Payment Providers

Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data for the establishment, content, and modification of our contractual relationships. Personal data regarding the use of this website (usage data) is collected, processed, and used only to the extent necessary to enable the user to access the service or for billing purposes. The legal basis for this is Art. 6(1)(b) GDPR.

The collected customer data will be deleted after the completion of the order or termination of the business relationship and after the expiration of any applicable statutory retention periods. Statutory retention periods remain unaffected.